J Jasmine Towing Inc · Last updated November 3, 2026

Information you provide

When you contact us or request service, we receive the information you choose to share, such as your name, phone number, email, pickup and drop-off locations, vehicle details, photos and message contents. Please provide only information needed for your request. Do not send passwords, Social Security numbers, full payment-card details or other sensitive financial information through ordinary chat or text messages.

How information is used

We use inquiry and service information to answer questions, prepare quotes, assess suitable equipment, coordinate dispatch and towing, communicate about your request, maintain service records and resolve service issues. An AI assistant, when enabled, may process messages to answer routine questions or pass the conversation to our team.

Messaging, Google and service providers

Messages sent through Google Search, Maps, RCS or SMS are processed by the relevant messaging providers, including Google and participating carriers, to deliver messages and support automated replies and human handoff. By choosing to use this messaging channel, you authorize the processing needed to provide that conversation. Google handles data under the applicable RCS terms and data-processing arrangements. Information necessary to fulfill a service request may be shared with dispatch staff, the assigned driver and providers supporting our website, communications, booking or payment services. We may also disclose information when legally required.

Website and external booking services

This website is hosted by Webador. Hosting and embedded third-party services may process technical information such as IP address, browser/device information, cookies and usage data according to their settings and policies. External booking links, including TowTruckOnDemand, lead to separate services; review their privacy policies before submitting information. Google and your mobile carrier also have their own privacy policies for their services.

Your choices and privacy requests

You can choose what information to provide. Without pickup, contact or vehicle details, we may be unable to arrange service. Reply STOP to stop messages, use available unsubscribe controls, or contact us directly. For help, reply HELP or call. You may contact us to request access, correction or deletion of information we hold about you. We will verify and handle requests subject to applicable requirements and any service-record obligations.

Retention and security

Inquiry, messaging and service records are retained as needed to address requests, provide services, maintain business records and meet applicable obligations. Providers may retain their own records under their policies. Please contact us with questions about a particular record or to request deletion. No internet or messaging system can guarantee absolute security.

Contact and updates

For privacy questions or requests, contact J Jasmine Towing Inc at jtowing44@gmail.com or +1 (682) 287-5395. We may update this policy as our services change; the latest version and update date will appear on this page.